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Legal Services Corporation’s 2017 Technology Initiative Grants Conference
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Thursday, January 12 • 10:00am - 11:15am
LSC’s Statewide Website Evaluation: Next Steps for Creating High-Quality Content and User Experiences

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This session continues EY Intuitive's discussion of the Ford Foundation-supported statewide website evaluation project. The second segment will focus on how the findings and recommendations from the project can help steer the statewide website community towards creating content-rich sites that offer high-quality user experiences. Presenters will unveil the project playbook, a web-based collection of leading practices and technical how-tos. Additionally, the panel will discuss a 2016 TIG awarded to Statewide Legal Services of Connecticut to enhance user experience and mobile compatibility of the Connecticut statewide website based significantly on findings and recommendations from the evaluation.
Speakers
avatar for Kate Geruntho Frank

Kate Geruntho Frank

Web and Publications Manager, CTLawHelp.org
Kate writes and edits educational materials for low-income self-represented parties in print and online at www.CTLawHelp.org. She has a bachelor's degree in journalism and has been building and managing high-traffic websites since the mid-1990s. Kate's articles, photos, and videos... Read More →
MP

Meghan Plank

UX Research, EY Intuitive
Meghan earned both her BS in Psychology and her BS in Business Administration (with a major in Entrepreneurship) from Drexel University. As part of Drexel’s cooperative education program, Meghan spent six months working with the research team at Intuitive prior to joining as a full-time... Read More →
GS

Georgia Spangenberg

Senior Researcher, EY Intuitive
Georgia earned her BS in Psychology, specializing in Human Factors, from Temple University. She has since spent a decade learning about users and designing interactive experiences for them. Georgia has worked on everything from digital brand campaigns, to new-product launch strategies... Read More →
RT

Rob Tannen

Director of User Experience Team, EY
Rob earned his BA in Cognitive Science from Vassar College, and both his MA and PhD in Human Factors Psychology from the University of Cincinnati. With more than two decades of experience in digital and physical product usability and design research, Rob has an in-depth understanding... Read More →

Thursday January 12, 2017 10:00am - 11:15am CST
San Antonio Ballroom - 3rd Flr
  Web-Based Delivery

Attendees (41)