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Legal Services Corporation’s 2017 Technology Initiative Grants Conference
Thursday, January 12 • 2:45pm - 4:00pm
Using Your Data to Improve Your Projects

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In legal services, as more technology is used to deliver services, more data is created and collected. Over time, programs gain expertise on how to use other tools that help measure how users are interacting with the technology tools and systems. This data help programs track their own progress and results of technology investments. This workshop will share information on how tools like Google Analytics, Optimizely, and a pilot data warehousing tool through LawHelp Interactive can be used to improve online resources. Examples will be provided from the website world, as well as for online form projects.

Speakers
HA

Haydee Alfonso

General Counsel/Director of Diversity, Equity & Inclusion, Bay Area Legal Aid
Haydée joined Bay Area Legal Aid in early 2008 as the Managing Attorney for our Legal Advice Line. In this role she manages Northern California’s only civil legal advice hotline – an advanced telephony system serving seven counties and over 24,000 callers annually in over 40... Read More →
avatar for Claudia Johnson

Claudia Johnson

Program Manager, LawHelp Interactive Pro Bono Net
Claudia C. Johnson has been an innovator for 22 years starting the lawyer of the day project in eviction court in San Francisco (2000s), the Language Access Project at CLS, Philadelphia (1999). At Bay Area Legal Aid in Oakland to design and created the Legal Advice Line. Claudia... Read More →
avatar for Mary Kaczorek

Mary Kaczorek

Supervising Attorney, Legal Services State Support
Mary Kaczorek is the supervising attorney of Legal Services State Support, a project of the Minnesota Legal Services Coalition. State Support's mission is to improve access to justice for all Minnesotans. State Support works to educate the public about legal issues, improve client... Read More →
avatar for Jenny J. Singleton

Jenny J. Singleton

Legal Technology Project Manager, MN Legal Services State Support
Jenny ("J") Singleton is the Legal Technology Project Manager at Legal Services State Support where her responsibilities range from managing document assembly and online intake projects to coordinating advocate training and administering ProJusticeMN.org. She is a 2012 graduate of... Read More →



Thursday January 12, 2017 2:45pm - 4:00pm
San Antonio Ballroom - 3rd Flr

Attendees (49)