Legal Services Corporation’s 2017 Technology Initiative Grants Conference
Thursday, January 12 • 2:45pm - 4:00pm
Using Your Data to Improve Your Projects

Log in to save this to your schedule and see who's attending!

Feedback form is now closed.
In legal services, as more technology is used to deliver services, more data is created and collected. Over time, programs gain expertise on how to use other tools that help measure how users are interacting with the technology tools and systems. This data help programs track their own progress and results of technology investments. This workshop will share information on how tools like Google Analytics, Optimizely, and a pilot data warehousing tool through LawHelp Interactive can be used to improve online resources. Examples will be provided from the website world, as well as for online form projects.


Haydee Alfonso

General Counsel/DEI Director, Bay Area Legal Aid
Haydée joined Bay Area Legal Aid in early 2008 as the Managing Attorney for our Legal Advice Line. In this role she manages Northern California’s only civil legal advice hotline – an advanced telephony system serving seven counties and over 24,000 callers annually in over 40... Read More →
avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia is the Program Manager for LawHelp Interactive at Pro Bono Net. Under her stewardship LHI has grown to be the largest and most used online form platform in the US. In this capacity Claudia supports a network of legal nonprofits, Pro Bono Programs, and other groups creating... Read More →
avatar for Mary Kaczorek

Mary Kaczorek

Supervising Attorney, Legal Services State Support
Mary Kaczorek is the supervising attorney of Legal Services State Support, a project of the Minnesota Legal Services Coalition. State Support's mission is to improve access to justice for all Minnesotans. State Support works to educate the public about legal issues, improve client... Read More →
avatar for J. Singleton

J. Singleton

Program Manager, MN Legal Services State Support
J. Singleton is the Program Manager of Legal Services State Support. She has led many successful development and redesign projects that have improved access to justice for Minnesotans statewide, including the redesign of LawHelpMN.org, creation of Minnesota’s Legal Organizations... Read More →

Thursday January 12, 2017 2:45pm - 4:00pm
San Antonio Ballroom - 3rd Flr

Attendees (49)